Network Status
Last Updated: October 14, 2026 2:36 PM
Recently Resolved Incidents
Rapid City Area and some parts of Alden
Fiber
Resolved
Oct 07, 2026
Update: Power has been restored!!
Update: Generator is running at our Crystal Beach Site. Power company shows restoration around 11:15PM
Our Equipment is currently running on Battery power in our Rapid City and Crystal Beach locations. We have a crew on standby with a generator if the outage last a longer then an hour.
Resolved: October 07, 2026 11:16 PM
All Email Customers
Email
Resolved
Sep 30, 2026
[Sep 30, 2026 1:39 PM] OpenSRS is reporting degraded performance on Cluster B (Hosted Email). No incident post is up yet – check status.opensrsstatus.com for updates.
[Sep 30, 2026 12:06 PM] We are actively investigating a critical issue affecting SSL/TLS certificates on Cluster B. Active certificate installations have become invalidated, causing SSL/TLS connection warnings across Webmail, IMAP, and POP services.
Resolved: September 30, 2026 10:44 AM
All Email Customers
Email
Resolved
Sep 30, 2026
[Sep 30, 2026 4:14 AM] A fix has been implemented and we are monitoring the results. We will update shortly
[Sep 30, 2026 1:04 AM] The issue is affecting Webmail, IMAP, and POP services at this time
[Sep 30, 2026 12:56 AM] We are seeing an issue with Cluster B email services at this time.
Our engineers are engaged and we'll provide updates as we get them.
Resolved: September 30, 2026 1:29 AM
Foxview Dr, Northport
Fiber
Resolved
Sep 20, 2026
Its being reported that some users on our Fiber network in Northport have a damaged fiber line on Foxview Dr. We are currently investigating this issue.
Technician found a broken fiber causing the outage and was able to repair it today. All affected services appear to now be up.
Resolved: September 20, 2026 3:00 PM